Veeam

  • Renewals Sales Representative - SMB

    Location US-GA-Alpharetta
    Job ID
    2018-8250
  • Company Description

    Veeam is the global leader in Intelligent Data Management for the Hyper-Available Enterprise. Veeam Hyper-Availability Platform is the most complete solution to help customers on the journey to automating data management and ensuring the Hyper-Availability of data. We have more than 294,000 customers worldwide, including 75 percent of the Fortune 500 and 58 percent of the Global 2000. Our customer satisfaction scores, at 2.5X the industry average, are the highest in the industry. Our global ecosystem includes 55,000 channel partners; Cisco, HPE, and NetApp as exclusive resellers; and nearly 19,000 cloud and service providers. Headquartered in Baar, Switzerland, Veeam has offices in more than 30 countries.

     

    As Veeam furthers its market expansion as a leader of virtualized availability for the modern data center, it is seeking additional inside renewals sales team members that possess the drive, passion and potential, to achieve and exceed in delivering the value of our technology solutions. One of the core values at Veeam is that “we help the team succeed”, and as an Renewals Sales Representative - SMB you will have the opportunity to join a dynamic, high energy renewals sales team that strongly collaborates with our customer base and channel partners to both win and grow, while also achieving your personal goals and career advancement.

    Overview

    The Renewal Sales Representative - SMB is responsible for the renewal of customer maintenance contracts in their assigned territory; this includes providing quotes directly to customers and/or their assigned channel partners.   The Renewal Sales Representative - SMB is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products.

    Responsibilities

     

    • Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue.
    • Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements.
    • Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements.
    • Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts.
    • Positively interacts and collaborates with Customers, Veeam partners, and Veeam associates.
    • Identifies and pursues maintenance reinstatement opportunities.
    • Assists in negotiation of maintenance agreements.
    • Accurately records all activities on customer/partner record in SalesForce.
    • Achieves target quota.
    • Performs other duties as assigned.
      Update Account & Contac

    REPORTING RELATIONSHIP AND ACCOUNTABILITY

    This position reports to the Manager / Team Lead, Renewal Sales - SMB

    Qualifications

    • Bachelor’s Degree required (A combination of education and experience will be considered.).
    • Previous product or services sales experience in software or related industry is a plus.
    • Previous support and/or maintenance renewal sales experience is preferred.
    • Superb customer service skills are required.
    • Excellent verbal and written communications skills.
    • Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas.
    • Ability to work in a semi-autonomous and fast-paced environment; must be a high-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls.
    • Experience compiling, querying, analyzing and reporting data.
    • Proficiency with SalesForce is desirable.

     

    We offer

     

      • Modern, energetic, global working environment
      • Opportunities for professional growth and promotion
      • Work in a stable, dynamic company
      • Competitive salary, depending on skills and experience
      • Comprehensive healthcare

     

    Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Veeam promotes affirmative action for minorities, women, disabled persons and veterans. Veeam also maintains a drug-free workplace.

     

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