Veeam

  • Salesforce admin

    Location US-GA-Alpharetta | US-GA-Alpharetta
    Job ID
    2015-1901
    Category
    Corporate Planning and Operations
  • Company Description

    Veeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers. Founded in 2006, Veeam currently has 43,000 ProPartners and more than 216,500 customers worldwide. Veeam's global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more, visit https://www.veeam.com

    Overview

    The CRM System Administrator is responsible for all levels of Salesforce administration, including user training and supporting all Veeam users worldwide. In addition, the CRM System Administrator will be assigned special projects related to sales operations by the Director, Sales Operations.

    Responsibilities

    • Key Responsibilities: The responsibilities of CRM Administrator are broken up into two sections: Administration and User Training.
    • Administration:
    • Day to day administration of Salesforce 
    • Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles 
    • Perform data loading and merging / processing of duplicate records 
    • Develop and manage reports and dashboards 
    • Maintain Territory Management within Salesforce 
    • Create and maintain workflows, approval processes, and validation rules 
    • Assist in analyzing current sales processes and suggest improvements 
    • Identify Salesforce usage problems and craft technical /communication plans to remedy 
    • Help integrate new functionality from Salesforce releases and upgrades, including plugins 
    • Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle 
    • Troubleshoot escalated issues and tickets with Salesforce.com
    • User Training:
    • Train new and existing end users on the Salesforce CRM 
    • Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users

    Qualifications

    • 3+ years of IT work experience and 1+ year of CRM administration experience 
    • Good writing, presentation, communication and organization skills
    • Fluent English

    Additional skills

    • Salesforce.com experience
    • ADM201 certified

    We offer

    • Work in a stable, dynamic company
    • Modern energetic multinational working environment
    • Interesting people, an excellent team of professionals
    • Extensive opportunities for professional growth and career
    • Flexible work schedule (work on European time)
    • Employment according to the Labor Code of the Russian Federation, “white” salary
    • An extended medical insurance policy
    • Opportunity to join the Veeam football team
    • Partial compensation of costs on fitness
    • Annual leave 28 days

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